Emergency

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We update this page with timely information about Town facilities, services, and traffic alerts related to emergencies. For the latest weather updates, visit weather.gov/rah.

This page was last updated on December 8, 2025 at 6 pm

Monitoring Winter Weather

The National Weather Service is forecasting the possibility of winter weather Monday. We're monitoring the forecast and will share Town-related updates on this page as necessary.

Facility & Service Changes

Chapel Hill Transit

Service is scheduled to end at 10pm on Monday, December 8
Service is scheduled to resume at 10am on Tuesday, December 9

For updates, follow Chapel Hill Transit’s inclement weather page and its social media channels.

Solid Waste

Residential and commercial trash collection will be delayed by two hours on Tuesday, December 9

Chapel Hill Public Library

Scheduled to close at 3pm on Monday, December 8, evening programs canceled
Scheduled to open at 1pm on Tuesday, December 9, morning programs canceled

Parks and Recreation

All indoor facilities scheduled to close at 3pm on Monday, December 8
All indoor facilities scheduled to open at 1pm on Tuesday, December 9
Hargraves after school program is canceled Monday, December 8, due to Chapel Hill-Carrboro City Schools closure

Stay Informed
During severe weather, we share emergency safety alerts and changes to Town services and facilities via email. Sign up for our emails here. We also share these alerts on this page.

OC Alerts is the public alert and warning system for Orange County and it’s critical during severe weather. You can choose to receive alerts via call, text, and/or email. Sign up at ocalertsnc.com.

Have a Plan
It’s always a good idea to have a plan for how you and your loved ones will navigate severe weather. Visit ready.gov to learn about everything from emergency kits to safety tips.

Check the Forecast
The National Weather Service shares updates on this page. You can also turn to local media forecasts for regular updates.

Click for Chantal Recovery Resources and Updates

Chantal Recovery Resources

Individual Assistance

To be eligible for State Individual Assistance, applicants must visit one of the disaster recovery centers in person that have been set up in impacted communities through August 30:

• Orange County: 203 South Greensboro St., Carrboro (Drakeford Library Complex)
Hours are M-F; 8:30 a.m. – 5 p.m.; 10 a.m. – 2 p.m. on Saturday

State Individual Assistance can come in the form of funds for temporary housing, rental assistance, replacement of personal property, and more.

For general individual assistance information inquiries, survivors can call the North Carolina Emergency Management individual assistance hotline at 919-825-2378. For more information, visit ncdps.gov/chantal.

Learn more on Orange County's website.

Community Relief Fund

A Tropical Storm Chantal Community Relief Fund has been established to support local recovery efforts across Orange County and the Towns of Chapel Hill, Carrboro, and Hillsborough.

This fund is a collaborative effort between the county and each town to make sure donated funds are prioritized for critical needs and are equitably distributed across the county.

If you’d like to donate, visit this page. Your contribution will provide essential resources and services during recovery.

Need Help? Want to help?

If you were affected by Chantal and need assistance, below are just some local agencies that can help with some basic needs in times of crisis.

If you want to donate to local nonprofits that help community members in times of crisis, below are some agencies that take both material and monetary donations.

Food and Household Items

Diaper Bank of North Carolina - Diapers and Period Supplies

Food Bank of Central & Eastern North Carolina

Inter-faith Council for Social Service

Pet Food Assistance | Orange County, NC

PORCH Chapel Hill-Carrboro

TABLE Ministries

Housing and Legal Help

Legal Aid of North Carolina

Orange County Emergency Rental Assistance

Orange County Housing Helpline

FEMA’s Hazard Mitigation Grant Program (HMGP)

Homeowners who are interested in learning more about FEMA's Hazard Mitigation Grant Program (HMGP) can learn more about the program and resources here. FEMA also has a homeowner's guide to the program. NC Emergnecy Management also coordinates with FEMA and offers these resources:

Disaster Hazard Mitigation Grants | NCDPS
Anyone who wants to submit questions directly to the state’s application/grant development team can email NCEMHMGPApplications@ncdps.gov

If the Town receives a presidential disaster declaration, Emergency Management will work with property owners to submit an comprehensive application including all applicable properties. Anyone interested in pursuing a buyout can email our Emergency Management team at eocmanager@townofchapelhill.orgincluding their name, contact information, and property address.

Latest Closures

Flooding significantly damaged paths on some trails and side paths. It is critical that community members do not go around barriers, as these portions of the trail are dangerous following the storm:

Bolin Creek Trail closed between Umstead Dr. and the Community Center
Morgan Creek Trail closed between S. Columbia St. and Merritt’s Pasture
Fordham Side path is closed between S. Estes Dr. and Cleland Dr.
Sidewalk on S. Elliott Rd. at Fordham Blvd.
Sidewalk on E. Franklin St. near Eastgate Crossing

The following Parks and Recreation facilities remain closed:

Umstead Volleyball Courts
Strowd Rose Garden

Important Sign-Ups

townofchapelhill.org/enews-signup.

Keep an Eye on Our Socials

Town of Chapel Hill

Chapel Hill Police

Chapel Hill Fire

Download Chapel Hill Transit’s app for the most up-to-date service changes (iOS users and Google Play).

Trees

If you see a tree down, and:

it's dangerous, call 911.
it's on public property, report it at our Resident Reporter Center.
it's not on public property, call a tree company or wait until it's safe to clear it.

Utilities

Duke Energy
    duke-energy.com
    Report a power outage: 1-800-PowerOn (English) or 1-866-4-APAGON (Spanish).
    Outage map: duke-energy.com/outages/current-outages
Piedmont Electric
pemc.org or 800-222-3107
Dominion Energy (formerly PSNC Energy)
dominionenergy.com/ or 877-776-2427
OWASA
919-968-4421 or owasa.org or info@owasa.org

Resources in Orange County

Chapel Hill: 919-968-2743 or townofchapelhill.org or twitter.com/chapelhillgov
Carrboro: 919-942-8541 or townofcarrboro.org or twitter.com/carrborotowngov
Hillsborough: 919-732-1270 or hillsboroughnc.gov or twitter.com/HillsboroughGov
Orange County Emergency Services: 919-245-6100 or during emergencies 919-245-6111
readyorange.org and twitter.com/ocncemergency
Orange County Health Department: 919-245-2400 or orangecountync.gov/health or twitter.com/OrangeHealthNC
UNC-Chapel Hill: 919-962-2211 or unc.edu or 843-1234 (Weather Hotline) or alertcarolina.unc.edu

American Red Cross

919-489-6541 or redcross.org/local/north-carolina/eastern-north-carolina.html
- OR in Spanish: redcross.org/cruz-roja.html

State and National Resources

Ready North Carolina: readync.org
- OR in Spanish: readync.org/es/espanol
National Weather Service: weather.gov

Shelters

Orange County establishes emergency shelters due to extreme weather and power outages. For more information, visit orangecountync.gov/650/Disaster-Emergency-Preparedness.

The Inter Faith Council is Chapel Hill’s community house and also provides shelter for those in need. For more information, visit ifcweb.org/services/community-house or ifcweb.org/services/homestart.